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| Voice Logger |
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Increasingly, most business transactions take place over the telephone. Promises are made (and broken) and often when it comes to a post mortem, it is often one person's word against another's.
In order to take this uncertainty out of day-to-day transactions, many businesses are routinely recording telephone conversations using Voice Loggers. |
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| ZIBOSOFT Digital Voice Logger is a compact, innovative, state-of-the-art digital recorder that simultaneously records multiple channels of telephone calls. Voice Loggers monitors, records, retrieves, logs to review, analyze and achieve virtually real time verification of telephone conversations with ease. Voice Loggers can also be deployed on P&T Lines before EPABX Systems. |
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| ZIBOSOFT Voice Loggers is an invaluable business tool built with innovative voice compression technology. that can record thousands of hours of audio on to a tiny disk or tape without losing the true fidelity of speech. Once recorded, this voice data can be stored and organized in many different ways. Voice-search feature allows any of the thousands of voice records to be searched, accessed and played instantly. |
| ZIBOSOFT Voice Loggers are not the cheapest compared with many other Voice Loggers available in India but it is one of the best in terms of recorded Voice quality and its reliability vouched by hundreds of our valuable customers who chose ZIBOSOFT over many other cheaper Voice Logger options. |
| One of Our Premium Customer is Bangalore Traffic Police who after doing an extensive research with most other cheaper and costlier Voice Logger options still found ZIBOSOFT Voice Loggers is the best in the lot and have placed their faith for one of their most demanding and critical requirement. That solution is running successfully for over 3 years now and have placed many repeat orders all over Karnataka. |
| Click Here and get a sample Voicefile recorded using ZIBOSOFT Voice Logger and experience the difference in Voice quality with any other Voice Logger available in the market. As you do not buy many Voice Loggers in your life, we would strongly recommend you to do this exercise before you decide on your Voice Logger Requirement. |
| We also offer 15 days no questions asked refund if in case you are unhappy with our Voice logger. |
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| Digitally monitor, record, retrieve and analyze inbound and outbound |
Records voice calls on voice detection principle (VOX) |
| Can Directly Connect to PSTN Line or an Extension of EPABX |
Recorded information can be retrieved, played back or copied to other media formats (CD, tape, etc) |
Various levels of Voice quality and compression – compression ratio – 2:1, 4:1, 8:1 in VOX format. |
The software supports up to 160 channels in analog lines |
| Alerts - on HDD full / Archive full - alerts by email, audio |
Quick retrieval and replay of conversations i.e. search on various folders and retrieval on the basis of time, date, dialed phone number, channel, Caller ID information or text tags. |
Recordings can be converted to WAVE file format if required and can also be sent as attachment with email. |
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| The browser-based User Interface is one of the most powerful features of our Voice logger which enables one to access the system from any part of the world. |
| The browser-based User Interface of the voice logger helps the
supervisors/managers and the top-level management to administer and monitor
many of the functions sitting in any part of the world. Once they login to
the browser interface, they can go through the logged conversations.
Facility is provided to allow users to search calls based on parameters
like Trace Number, call status, date, time, caller id, call duration,
comments etc. You can listen to the recorded conversation by clicking on
the play icon. |
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| Right now, call recording is being used in many departments of an organization to both increase security and help in business. Take a look at how your company could benefit from a call recording solution. |
| Contact Centers : |
| Supervising employees |
| Using recorded examples of good calls for training purposes |
| Quickly evaluating new and non-standard situations, so the whole team can be ready for similar situations in future |
| Keeping initial records of transactions and services provided |
| Evaluating customer reactions to IVR loops |
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| Help Desks : |
| Supervising staff |
| Compiling details of common user difficulties |
| Replaying descriptions of particularly complex issues |
| Resolving disputes of what information has been provided |
| Forwarding complex calls to the most appropriate person without having the customer repeat information |
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| Sales : |
| Replaying calls to improve sales technique |
| Listening to real-life examples of sales best practice |
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| Management : |
| Focusing on the situation at hand by eliminating note-taking |
| Replaying unclear calls for clarity |
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| Model |
No Of Lines |
Interface |
Recording Hrs/ 80 GB |
| ZS-U2102 |
2 |
USB |
5600 Hrs |
| ZS-4204 |
4 |
PCI |
22400 Hrs |
| ZS-4208 |
8 |
PCI |
22400 Hrs |
| ZS-4216 |
16 |
PCI |
22400 Hrs |
| ZS-D5130 |
PRI / E1 |
PCI |
22400 Hrs |
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